About us

Privacy Policy

Effective Date: 27th August, 2024.

1. Introduction

Welcome to Trilogy Boilers Australia (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.trilogyboilers.com.au/ (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

•Personal Information: This includes your name, email address, phone number, and any other information you provide directly through forms on our Site.

•Usage Data: We may collect information on how the Site is accessed and used. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Information

We use the information we collect for various purposes, including:

•To provide and maintain our Site.

•To respond to your inquiries, comments, or requests.

•To send you newsletters, marketing, or promotional materials (you can opt out at any time).

•To monitor and analyze usage and trends to improve the Site.

•To detect, prevent, and address technical issues.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

•Service Providers: We may share your information with third-party service providers who assist us in operating our Site or conducting our business, as long as these parties agree to keep this information confidential.

•Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

The security of your personal information is important to us. We use commercially acceptable means to protect your information, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies

Our Site uses cookies to enhance your experience. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Trilogy Boilers Australia

Email: info@trilogyboilers.com.au

Phone: 02 9055 0379